FAQ's

Do you provide International delivery?

We do not provide international delivery at the moment.

If you would like to make a purchase internationally, please send us an email.

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How do I return an item?

To return an item, you must send a return request to our customer service team via renovatio.ldn@gmail.com. You will then be instructed further. Please see our Refund Policy.

What is your returns policy?

Please see our Refund Policy.

How do I track my order?

A tracking number, the named courier, and information on how to track your parcel will be provided to each customer after their order is placed.

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How can I contact your couriers?

You can contact the designated couriers by using the information provided in your confirmation email.

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What are your delivery options?

We provide free delivery for orders over £75.

Please see our Shipping Policy.